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Privacy Policy

Proper Queue is an event ticketing marketplace where authorized providers can delegate event marketplace ticket sales safely and accordingly. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
Data Collection
We collect information that you voluntarily provide when you register, purchase tickets, or interact with our website. This includes your name, email address, phone number, and any other details necessary to provide our services.
Purpose of Data Use
All data collected is used solely to facilitate ticket sales for events, manage your account, process transactions, and keep you informed about important event updates.
Data Sharing and Third Parties
We do not sell or share your information with any external parties. Our only third-party service provider is Clerk, which we use for secure user authentication and authorization.
User Rights
You have full control over your personal data. Users can freely delete their account at any time via the account settings module on our website.
Security Measures
We enforce modern best-practice API hardening techniques, employ DDoS protection, and implement other industry-standard security measures. We do not share any information obtained with outside providers—only event holders, for events where a ticket is purchased, will have access to attendee information.
Cookies and Tracking
Our website uses only minimal cookie techniques for simple log-in storage if permitted. Logging out will prevent automatic log-ins on subsequent visits, and we do not use any advanced tracking cookies.

Terms of Service

Introduction
These Terms of Service govern your use of the Proper Queue website and services. By accessing or using our services, you agree to abide by these terms.
User Eligibility and Account Responsibility
You must be a registered user and meet all eligibility requirements to access our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. It is your responsibility to provide accurate and up-to-date information during registration and within your account settings.
Description of Services
Proper Queue is an event ticketing marketplace that enables authorized providers to safely delegate ticket sales for events. Our platform allows you to browse, purchase, and manage tickets for a variety of events.
User Conduct and Obligations
Users must use the service in a lawful and respectful manner. Any fraudulent, abusive, or disruptive behavior may result in suspension or termination of your account. You agree to comply with all applicable laws, regulations, and guidelines while using our services.
Ticket Transactions and Payment Terms
All ticket transactions are processed through our secure platform, and payment terms are clearly presented at the time of purchase. Refund policies and any additional conditions related to ticket sales will be disclosed during the transaction process. Ticket purchases are also subject to the event holder’s terms and conditions as applicable.
Disclaimers and Limitations of Liability
Our services are provided on an as is basis. We utilize Convex for real-time database updates, and while we strive to maintain service quality, we do not guarantee uninterrupted or error-free access. Proper Queue, its affiliates, and partners shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. In no event will our total liability exceed the amount you paid for the service in question.
Contact Information
For any questions or concerns about these Terms of Service, please contact us at:
admin@properresources.comOr visit Proper Resources